How are we assessed by our certification body?

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Scandinavia - September 2010

Each Lyreco country is audited once a year by a worldwide and independent consultancy company (SGS), that uses ISO / International Quality & Environmental standards to do so.

In addition to the overall evaluation, those audits contribute to point out possible Opportunities for Improvements.
Extract of the audit report made by SGS following 4 "field audit" days in Scandinavia (September 2010)

"…Last year Lyreco Scandinavia has made remarkable changes regarding Environmental focus. This year Lyreco has followed up on the environmental targets very well. Electrical consumption has gone down 10 %. And best of all ECO label products has sold 100’% more than last year that’s really good.
Environmental targets have the same focus as quality and business targets. All targets and measurements are followed up in stringent way. All Lyreco employees seem strong focus on this targets for Quality and Environmental, not only SMT members.
Lyreco in Scandinavia is a "green" company, also in the meaning that all staff is aware of their effect on the environment, and care. CO2 foot print for Lyreco is measured, and has decreased with 15% in 2009 compared to 2008.
Lyreco programs for training and developing of managers and leaders are excellent and all interviewed managers demonstrate knowledge in leadership..." WORLDWIDE DISTRIBUTOR OF OFFICE PRODUCTS - LYRECO - Rue du 19 Mars 1962 - 59770 Marly France
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